Squamish business owners

Automate the work that slows you down.

I’m James, based in Squamish. I build practical automations that organise enquiries, prepare follow-ups for your review and move information between the tools you already use.

Less copying. Less chasing. Fewer details to remember.

Focused project · From CA$2,500

Agreed software costs and applicable taxes are additional.

Talk through a workflow See an example

Less on your mind. More time out here.

From a customer message to a clear next step.

An enquiry arrives. The job details are organised, missing information is flagged, and a reply is prepared for your review. You can see what needs attention and what happens next.

Try a changed request or a failed connection. See how the next action changes.

Fictional Squamish scenario. This local illustration reads no inbox, connects to no system and sends nothing.

Static figure. The interactive conditions and actions appear only when scripts are available.

Illustrative enquiry workflow

01 · Incoming enquiry

A fictional service request.

Hi. I’m looking for spring yard clean-up at a home near Brackendale. The lot is about 7,000 sq ft and I need it ready before May 3. I can send photos, but I’m not sure whether access will work for a trailer. Please call after 4.

02 · Organised details

Job SQ-042.

Prepared for owner review

Work requested: Spring yard clean-upEnquiry message “spring yard clean-up”
Area: Brackendale, SquamishEnquiry message “near Brackendale”
Property size: About 7,000 sq ftEnquiry message “about 7,000 sq ft”
Timing: Before 3 MayEnquiry message “ready before May 3”

03 · Review and next action

Keep the decision with the owner.

Prepared for review. Nothing is sent.

Show the prepared review and next action

Needs a real answer

Trailer access: Can a trailer reach the work area, or is there another access route?

Prepared call notes, review only

Call notes: Confirm the Brackendale spring clean-up details. Ask: Can a trailer reach the work area, or is there another access route? Callback window: after 4 pm.

Next action

Owner reviews the call notes and decides whether to call after 4 pm to ask for access details.

A useful workflow, built around your business.

You show me how the work happens today. I trace the steps, recommend an improvement and build the agreed solution.

We agree what it will do, where your team stays involved and how we will check the result before paid work starts.

Step one of three
Understand the whole task.
Follow an example from the first message to the finished job. Find the repeated work and the point where a useful change would help.
Step two of three
Build and test the change.
Connect the agreed steps and check routine cases, missing details, duplicates and failed steps as relevant to the project.
Step three of three
Make it yours.
Walk through the finished work together. Receive the agreed custom work, instructions and a practical handover after payment.

James Hutchings · byImprint

Direct work with someone local.

I’m James, based in Squamish. I run byImprint as an independent practice. You work directly with me, from understanding the problem to reviewing the finished work.

Meet James

Doggy Tales

Whistler · Website and search

For Doggy Tales in Whistler, I helped Chad improve the website and local search presence. Chad made the changes himself. The case records the work and measured search changes.

This is website and search work. It shows my approach and follow-through; client automation time savings were not measured.

Read the full case

You stay in control.

OwnershipYour accounts. Your agreed work.: Accounts stay in your name. After payment, you receive the agreed custom work and documentation. Third-party tools keep their own licences.
ApprovalReview where it matters.: Agree what can happen automatically and what a person checks. Customer-facing drafts can wait for your approval.
RecoveryA way to recover.: Know how to spot a failed step, pause the workflow and use the agreed manual fallback. Include these checks in the handover.
SupportClear support terms.: Project fees include 30 days from accepted handover to report faults against the agreed scope. New features and continuing maintenance are quoted separately.

What keeps coming back to you?

A few sentences are enough. I will read your message and reply about the next step. We can start with a 20-minute introductory conversation at no charge.

Is this a good fit?

A good starting point is work that repeats, involves copying or chasing, and keeps coming back to you. You do not need to choose the technology.

Focused projects start from CA$2,500. We agree the scope and fee before work begins. Larger systems spanning several tools need their own quote. Agreed software costs and applicable taxes are additional.

Full pricing and scope

Do I need paid discovery first?

Only if the scope needs investigation. Optional discovery is CA$750 for a 60-minute working session, a review of one workflow and a written recommendation you keep.

If we agree a related project within 30 days, the amount already paid counts toward the total engagement fee. Ongoing partnerships are also available for continuing work; the pricing page sets out the current terms.

Discovery details