byImprint Research
Evidence and practical observations on how businesses work, how customers find them, and where useful change begins.
September 2026 · Local research, second edition
A dated study of selected local businesses and their customer paths. It adds a website intake scan; coverage and corrections are disclosed.
Read the reportSeptember 2026
September 2026 · Industry briefing, second edition
Changes in search, reviews and the ways customers choose a business, and the week behind the surface.
Read the briefingSeptember 2026
If a finding reflects a problem in your business, I can work out what to do about it.
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